Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Tego AI Inc. and its affiliates (“Tego”, “Tego AI”, “Tego Security”, “we”, “our”, or “us”).

By accessing, connecting to, or using the Services, you agree to be bound by these Terms and any applicable Order Form. If you do not agree, do not use the Services.

1. Definitions and Scope

Tego provides an agent-native access control and security platform for AI agents (the “Tego Platform”) and related services, including integrations, dashboards, trials, and demonstrations (collectively, the “Services”).

• Website means https://www.tego.ai
• Customer means the legal entity identified in an applicable Order Form
• Authorized Users means individuals authorized by Customer to access the Services
• Users refers collectively to Authorized Users and Website visitors
• Order Form means a mutually executed document specifying subscription scope, term, and fees

These Terms, together with any Order Form, constitute a binding legal agreement (“Agreement”). If there is a conflict, the Order Form prevails.

2. Acceptance and Authority

By accessing or using the Services, Customer represents and warrants that:

• Authorized Users are duly designated and authorized to act on Customer’s behalf
• Customer is legally bound by this Agreement
• Customer is responsible for all acts and omissions of its Authorized Users

Any action taken by an Authorized User is deemed an action taken by Customer.

3. The Services

3.1 Tego Platform

The Tego Platform provides AI-powered identity and access security for AI agents, including:

• Agent discovery and visibility
• Purpose- and intent-aware access governance
• Agentic AI security posture management
• Behavioral observability and runtime enforcement

The Services may integrate with third-party systems via APIs, connectors, and user interfaces.

3.2 License Grant

Subject to Customer’s compliance with this Agreement, Tego grants Customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services during the applicable subscription term.

This license:

• Is subject to any usage limits set forth in the Order Form
• Does not grant access to source code or underlying platform technology
• Requires compliance with applicable law and Tego documentation

All rights not expressly granted are reserved.

3.3 Modifications

Tego may update or modify the Services. Material adverse changes to core functionality will be communicated through the Services, the Website, or email.

4. Account Management

4.1 Account Registration

Tego will establish a designated account for Customer. Authorized Users may be added under Customer’s account. Registration may require name, email address, organization, and authentication credentials.

4.2 Account Security

Customer is responsible for safeguarding all login credentials and for all activity occurring under its account. Tego may suspend or terminate access for violations of this Agreement.

4.3 Authorized User Responsibility

Customer controls Authorized User permissions and is fully responsible for all actions taken through the Services, including decisions made and outputs generated.

4.4 Account Changes and Termination

Requests to update or terminate an account should be sent to support@tego.ai. Termination may result in loss of access to data or features. Tego is not liable for such loss.

5. Customer Data

5.1 Ownership

Customer retains ownership of all data submitted to or generated through the Services (“Customer Data”), including outputs.

5.2 License to Customer Data

Customer grants Tego a limited license to use Customer Data solely to provide, maintain, and improve the Services during the term.

5.3 Anonymized Data

Tego may use anonymized and aggregated Customer Data for internal analytics, research, and service enhancement.

6. Intellectual Property

6.1 Tego Intellectual Property

All intellectual property rights in the Services, including software, designs, trademarks, documentation, and feedback, are owned by or licensed to Tego.

6.2 Feedback

Any feedback provided by Customer or Users is non-confidential and becomes the exclusive property of Tego.

6.3 Use Restrictions

Customer shall not:

• Copy, modify, reverse engineer, or create derivative works of the Services
• Remove proprietary notices
• Circumvent security controls
• Publish benchmarks or comparative analyses without consent
• Use the Services to build competing products

Upon request, Customer must cease prohibited use and destroy related materials.

7. Trial Subscriptions

Tego may offer trial access for evaluation purposes. Trial Services are provided “as is” without warranties and may be terminated at any time.

8. Orders and Fees

8.1 Order Forms

Subscriptions require an executed Order Form specifying scope, fees, and term. Fees exclude applicable taxes.

8.2 Payment Terms

Fees are non-refundable and non-cancelable unless expressly stated. Late payments may result in suspension or termination after notice.

8.3 Pricing Changes

Tego may update pricing for renewal terms with prior written notice.

9. Confidentiality

Each party agrees to protect the other’s confidential information using reasonable safeguards and to use such information only as permitted under this Agreement.

Upon termination, confidential information must be returned or destroyed.

10. Privacy and Data Protection

Use of the Services is subject to the Tego Privacy Policy.

Customer is responsible for obtaining all necessary consents for personal data transferred. Where required, the parties will enter into a Data Processing Addendum.

The Services are not intended for processing protected health information under HIPAA.

11. Service Availability

Tego uses commercially reasonable efforts to maintain availability but does not guarantee uninterrupted or error-free operation. Scheduled maintenance may occur with advance notice when feasible.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. CUSTOMER USES THE SERVICES AND ANY OUTPUT AT ITS OWN RISK.

13. Indemnification

13.1 By Tego

Tego will defend Customer against third-party claims alleging that the Services infringe intellectual property rights, subject to exclusions.

13.2 Procedure

Customer must promptly notify Tego and provide reasonable cooperation. Tego controls the defense and settlement.

14. Limitation of Liability

To the maximum extent permitted by law:

• Neither party is liable for indirect or consequential damages
• Aggregate liability is capped at fees paid in the prior twelve months, or USD 1,000 if none
• Claims must be brought within one year

15. Term and Termination

15.1 Term

Subscriptions renew annually unless terminated with sixty days’ prior written notice.

15.2 Termination for Breach

Either party may terminate for uncured material breach or insolvency.

15.3 Effect of Termination

All rights cease upon termination. Outstanding fees remain due. Certain provisions survive termination.

16. Amendments

Tego may modify these Terms. Material changes will be communicated in advance. Continued use constitutes acceptance.

17. General

• Independent contractor relationship
• Governing law and venue based on Customer jurisdiction
• Assignment permitted in corporate transactions
• Marketing reference rights subject to revocation after the initial term
• Severability and no waiver
• Electronic notices and agreements are valid